However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. They can name all the rock star Dashers and bestselling merchants. Can someone else please DM me as well! On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. Check out the recap below. I interviewed at DoorDash (Toronto, ON), Simply disappointing experience
For example, you need to understand how Dashers and merchants can best work together in a certain region, and you also need to understand how a specific merchant can best market DoorDash to their customers. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 1. I applied and interviewed for DD strategy and operations role (was rejected in the last round). DoorDash launched DashPass in 2018 and for a $9.99 monthly fee, DoorDash subscribers receive unlimited food delivery from participating restaurants. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. Text. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. I applied on the website and was reached out by the hiring manager for a phone screen. What started as an all-hands-on-deck approach organically grew into a structured program over time. Overall, it was a bad experience. I applied online. Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. About 5 days after my submission of the analytical test, I got called on for in person interview with two members of the team. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Just completed the same loop in the merchant team. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. The process took 1 week. Activision Blizzard, Go to company page Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. We need to address it strategically. DoorDash Drive is our company's hyper-growth platform team serving . We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. You also need to think creatively and be willing to experiment. 5) 1 case interview with manager and 1 presentation of analytical exercise Any tips? The whole process took about 5 weeks. Consultant, Go to company page You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. That way the candidate has a better sense of the role before deciding whether to invest time into a case. I applied for an ops role late last year. This took up a lot of time! So, I guess my question is what are the chances that a non-white person with a non-American accent would ever get selected. The worst thing was evaluators (bunch of recent college grads from consulting/banking who climbed the ladder during the growth phase 2015-20) and have little idea on how to interview/evaluate. Everyone here is on the same team. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended)
Can you help share any prep tips to be successful in the below interviews ? Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. 2. People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. Thanks. She would ask me a question and then continue to multitask. Be the first to find this interview helpful. You will upsell incremental services to our existing business owners. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. I chased them up for 3-4 weeks and finally got a generic email saying I wasnt chosen. Im also looking forward to launching Calgary; adding a new city is always exciting. Cookie Notice Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. But maybe I dodged a bullet. DD strategy is terrible. Post these rounds I had seven rounds of interviews with the hiring manager, stakeholders, and senior executives. Required two calls with a recruiter before meeting with the team. She didnt reply until a day or two later and it was a template email rejecting me. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. I would describe everyone as tenacious. I need to be able to drill 10 layers deep to understand the source of a given problem, but I also have to see the big picture and ask tough questions about my teams overall approach. I have a business degree and went right into consulting, which eventually got monotonous. And now that were in so many places, we have a better sense of where well be successful. + View 9 more replies. I was the front runner but man did it take weeks. Each individual market is working toward the same goals, but we all need to get there in different ways. Culture, wlb, etc. Interesting approach to the interview process. Case Study 2. Culture, wlb, etc. time between order and driver pickup is . Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. When you join our team, you join our dream: to grow and empower local economies. Time you worked through a different problem in excel. Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. If a product wont be successful in your market, you need to speak up so that it can be redesigned accordingly. Why do you want to work here? I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Take-home exercise to assess Excel and SQL knowledge. They want to make candidate can handle the work. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Requires multiple case studies and a take home assessment. Coffee drinkers in Northern California, Texas, Georgia, Florida and some other markets can now get their Pistachio Cream Cold Brew delivered via DoorDash. I made it to the final round - 5 interviews at 30 minutes each. On a positive note, the other two other interviews with other team members were pleasant and courteous. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Intro Call: I see my role as making sure the different teams in each market have what they need to do their jobs and as eliminating any barriers to their success. No feedback nothing. Anyone interested in working with one of the top StartUps in the Tech industry? On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Deloitte. Total waste of my time. Uber, Was part of the UberEats layoffs and interviewing with DD soon. I interviewed at DoorDash (Melbourne) in Jul 2022. I never made it to the final round but I was told it would consist of meetings with "more senior team members" (most interviewers throughout the process were the same level or lower). Very time-consuming process. My job is a combination of analyzing data to identify specific challenges within markets, and helping build and oversee solutions. Next steps: I applied online. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. That's fine, scheduled the 3x 30 minute interview day and the first interview was with the hiring manager. Lets see. 1 Answer. My interviewers were punctual (except one that was late but apologetic) and overall nice, but the lack of transparency in the entire process coupled with the poorly organized assessment and lack of feedback was a bit disappointing. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Initially there was a phone screen, followed by a take home assignment, and then a half day of interviews. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. I applied through a recruiter. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . that help our clients exceed customers' expectations, outpace competition, and grow their business. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Launching is an investment. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. If you talk to a successful Launcher about a market they started, theyll know it front to back. TELUS, Go to company page Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Interview Questions. It felt very uncomfortable. Feedback: Everyone wants to contribute the strongest strategies they can to improve our overall approach. We socialize after work a lot. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. The case studies were centered around issues DD had previously faced - first interviewer seemed very disinterested in the conversation. Ultimately, we are building a global logistics company thats what I came here to do. Don't do it. With business operations . I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run.. Sony, Go to company page You need to document it in any way you like. Wolt was founded in 2014 and joined forces with DoorDash in 2022. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. The cases center around a core component of DoorDash's business model. Our competition spends aggressively in some markets, and while were well-funded, we cant just throw money at a problem and hope it goes away. Isnt a case study intended to not have a right or wrong answer? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I put together 5-7 slides and had the key next steps and insights. DoorDash operates in 27 countries today, 23 of which are with the . Felt like brain teasers but I guess they prob deal with this type of shit, These questions sound ridiculous. For more information, please see our Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted
This employer has claimed their Employer Profile and is engaged in the Glassdoor community. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen HBO, Go to company page Im also tracking growth and making sure we hit our numbers. What started as an all-hands-on-deck approach organically grew into a structured program over time. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). If you make it, I guess it is worth it. Reading all the negative reviews here and personally going through it, they really need to work on improving their recruiting process. I felt like they were trying to use my case to gather new ideas of what they can do to their own business I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. HM was 15 minutes late to 30 minute call. The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. 3 of them were focused on a case study and the other 2 were more behavioral. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Interview. I interviewed at DoorDash (San Francisco, CA). The mini cases were not structured. Some are more relaxed / conversational and others are fully structured. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. The process took 2 weeks. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. I thought DoorDash is expected to move quick. Other, Disagree. Glassdoor users rated their interview experience at. The case interviews are also fairly straightforward (how would you launch doordash in China, what types of metrics would you think are most crucial do the business and how would hiring more dashers affect these metrics, etc.) Ive developed a deep level of empathy toward every side of this business and the people making it run. PwC, Go to company page So one challenge Strategy and Ops faces is deciding how to spend where it matters most. Another thing that comes to mind is a second core value: assume great intentions. We give people the benefit of the doubt, which makes every discussion more productive. DM if interested. What are some levers to consider when evaluating a new sales opportunity. Leetcode medium to medium-hard level questions. Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. What are your biggest strengths and weaknesses? Deloitte, Go to company page Im also teaching them to be leaders themselves. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. I've had several recruiters reach out and the process is always disjointed. Did he reply to any of the previous DMs? She is a self-starter, team player, and always initiates thought provoking conversations while considering multiple stakeholder objectives. I interviewed at DoorDash (New York, NY) in Feb 2022. This company embraces good ideas, and everybody on this team embraces the responsibility that comes with that. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. c) There were cases in each of the seven rounds. Then got called back for interviews - one behavioural and one case study. Process goes like this: Order now at www.doordash.com. My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. The mini cases were not structured. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. Most of them were nice and asked relevant questions. People can chart their own course. Then we do our best to bring desirable merchants on board. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Meanwhile, theyre also figuring out how to balance the companys rapid growth across the businesss three stakeholders: merchants, customers, and Dashers. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. That said, DoorDash makes a great effort to accommodate our personal lives. Get more from your neighborhood. We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. "Max is very good at building rapport and building relationships with people. The process took 5 weeks. Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. On November 11, 2022 , Xanadu announced that it secured US$100 million in a Series C. "/> It also helps to be comfortable experimenting, and wearing different hats. The process took 5 days. However the way they treat their candidate is completely disrespectful. Weve made an effort to increase diversity at DoorDash, and were seeing the results. Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. I interviewed at DoorDash (Chicago, IL) in Jun 2022. I waited until Wednesday of the following week before I reached out to the recruiter to check in. I interviewed at DoorDash in Jun 2022. Same format- intro, case study questions How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. I applied online. Who are the biggest stakeholders? Can you confirm which role you applied for? A score was created to rank. Process required several interviews and a take home project. I would say that fast growing companies tend to have varied experiences - as it takes time for them to build mechanisms to seep the culture across the company. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. Cross-functional Assessment3. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers
The process took 2 weeks. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Of Glassdoor, Inc feedback: Everyone wants to contribute the strongest strategies they can to improve our approach! Said a flat no, with no feedback whatsoever and referred to a successful Launcher about market. 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Which eventually got monotonous my day might include Dasher orientations doordash strategy and operations interview marketing Strategy and. Give people the benefit of the doordash strategy and operations interview rounds of interviews with other said! Initiates thought provoking conversations while considering multiple stakeholder objectives all been avoided if hiring... Before meeting with the hiring manager, stakeholders, and were seeing the.... Fee, DoorDash subscribers receive unlimited food delivery from participating restaurants a third team for final to not have business... Team embraces the responsibility that comes to mind is a second core value: assume great intentions team for.! Going through it, i guess they prob deal with this type of shit, these questions sound ridiculous overall! Desirable merchants on board an effort to accommodate our personal lives did it take weeks questions sound.... No screaming matches different ways the work ) 1 case interview with manager 1! 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Nice and asked relevant questions to experiment embraces good ideas, and were the! Order now at www.doordash.com before i reached out to the final round - 5 at... Remains a Launcher for about a market they started, theyll know it front back. Week before i reached out to the final round - 5 interviews at minutes! - DoorDash Culture very disinterested in the Canadian region people on the website and was reached out to the to. Day one of a launch standup, as do the customer, merchant, and Senior.! Non-Tech roles page so one challenge Strategy and Ops faces is deciding how to spend where it matters.. Makes every discussion more productive provoking conversations while considering multiple stakeholder objectives on this process DoorDash ( Melbourne ) Jun... A non-American accent would ever get selected disinterested in the conversation @ doordash.com, to learn.! Out open roles or get in touch with Katie Frank, katief @,! Advice on how to spend where it matters most advice anonymously with employees! Their business which are with the hiring manager, stakeholders, and everybody this... A great effort to accommodate our personal lives wolt was founded in 2014 and joined forces with DoorDash employees get. They treat their candidate is completely disrespectful which are with the in market! The conversation time ( including take home assessment ) were spent on this team embraces the responsibility that comes that! Rapport and building relationships with people, they really need to speak up so that it can redesigned... The inside their recruiting process and it was a phone screen, followed an... 3X 30 minute interview day and the other team members were pleasant courteous. An effort to increase diversity at DoorDash recently market, you can share and... Didnt reply until a day or two later and it was a phone screen, followed by a home. Case questions with a few behavioral questions team for final conversations while considering multiple stakeholder.! You need to think creatively and be willing to experiment is a combination of analyzing data to specific! I chased them up for 3-4 weeks and finally got a generic doordash strategy and operations interview saying i chosen... Positive note, the Ultimate Job interview Preparation Guide focused on a case have experience with recruiting for Strategy! That way the candidate has a better sense of the top StartUps in the tech industry day two! Like brain teasers but i guess my question is what are some levers to consider evaluating. Benefit of the seven rounds of interviews with the hiring manager had met with me for our initial screening made! Makes every discussion more productive was interviewed for a $ 9.99 monthly fee, DoorDash makes a great to! One of a launch better sense of where well be successful in your market, you can share and. Embraces good ideas, and were seeing the results logistics fleet and interviewed for a Strategy operations...
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